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ANNOUNCEMENT

ANNOUNCEMENT: current orders, online shop, conventions, product availability

Hi all!
With a heavy heart, I have some announcements to make in regards to Fizzy Fairy.

If you’ve made an order in the last few months, you’ve probably noticed that our fulfillment time sometimes has extended way beyond what’s originally quoted. This is for several reasons- cumulatively, the reason that’s affecting us the most right now is my health. It’s at the point now where I’m not able to keep up with my emails and messages, as well, which has left some customers high and dry when it comes to their orders and fulfillment status. I want to sincerely apologize for this.

Right now I’m a little over a week post surgery for a health issue, and I had a few complications after surgery that put me back in the ER. I am a chronically ill individual and while I’ve been doing my best, my current workload isn’t feasible right now.

On top of being super behind due to my health, the cost and availability of materials to make our products have been frustrating, to say the least. For months we’re unable to get certain ingredients, or prices fluctuate so much that it’s almost impossible to keep a consistent stock of what we need. Most recently the cost of one of the main component to our bath bombs has skyrocketed in price, and I’m unable to purchase it in the quantity we need.

To be very honest and open with everyone right now: I’m very overwhelmed, super overworked, and I need to scale back. Fizzy Fairy is NOT going out of business- but I am going to be reducing a lot of things for right now and slowly adding stuff back when we get a better handle on it.

For right now, I’m going to be closing our online store for the next few weeks. 

Next weekend we’ll be at SakuraCon in Seattle, WA selling at our booth! If you’re local to Seattle, feel free to stop by in the exhibitor’s hall, or you can also find our products at Sairen in the International District, as well as our bath bombs at Hotel Monaco and soon to be Hotel Vintage downtown. 

After the online store is back up, I’ll likely start out with just soaps and candles, and bath bombs will be on hold until the cost of materials goes down, or I can find some different suppliers. Our regular 10oz candle jars are also unavailable to us at the moment, so I’ll be clearing out some of our old catalog to make room for new products that work better under the conditions of today’s market. 

If you’ve got an order you’re waiting on, or an email that’s not been answered- rest assured, I’m working on getting through them. We are down to about 30 orders left to send out, and if yours is one, I sincerely apologize. If you’ve requested to cancel, I will do so ASAP. If you’d like to continue to wait, that is totally alright as well. I’ll be sending out an email to all customers with current orders in the queue over the next few days. I want to apologize again for the stress and unsatisfactory experience everyone has had waiting for their orders.

When we come back I’m thinking I’m going to be transitioning to a more drop-based system, as opposed to having all products available on the website at all times. This will reduce our workload, shorten our delivery time, and hopefully get us back on a more sustainable track for the future. Please feel free to reach out at any time for anything, our email is fizzyfairyapothecary@gmail.com. It might take a while, but I promise I’ll get back to you. FB and Instagram DM’s are more difficult for me to check (things often get caught in spam filters and message requests) so PLEASE send an email for a quicker response time.

Thanks everyone for their support up until this point, and I hope you are all well.

Ashton 

Your Last Bath Bomb WITH Charm Inside

Regular price $9.99

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Vegan and Cruelty Free

Skin Safe and Gentle


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